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Pawtucket announces new Mobile Integrated Health Program through Fire Department

Pictured in front of the MIH SUV, from left are, Pawtucket Public Safety Director and Police Chief Tina Goncalves, Mayor Donald Grebien, Fire Chief John Trenteseaux, EMS Chief Earl Newman, Battalion Chief & EMS Director Wesley Meyer, and EMS Acting Deputy Chief Paul Guay.

PAWTUCKET — City officials say they’re pleased to announce that the Pawtucket Fire Department will soon launch a Mobile Integrated Health (MIH) program designed to improve patient care, reduce repeat emergency calls, and help residents avoid unnecessary hospital visits and medical expenses. MIH utilizes a patient-centered, out-of-hospital care model to deliver proactive, in-home health care.

The initiative, developed through collaboration between Mayor Donald Grebien and Pawtucket firefighters and EMTs, will provide proactive health support to residents, particularly seniors who may frequently rely on emergency services.

Initially, the program will be staffed by two firefighters/EMTs who will work directly with residents to assess their health needs and provide preventive care.

James Metivier

As part of the program’s first phase, MIH personnel will schedule visits to senior high-rise residences, where a large number of repeat emergency calls originate. During these visits, EMTs will conduct blood pressure screenings, glucose level checks, and medication reviews to ensure residents are receiving and properly taking their prescribed medications at the correct dosage and time.

In addition to health screenings, MIH staff will evaluate apartments for potential trip and fall hazards, helping residents address safety concerns that could otherwise lead to emergencies or hospitalizations.

“Programs like Mobile Integrated Health represent a thoughtful and compassionate approach to public safety and healthcare,” said Mayor Grebien. “By working directly with residents before emergencies occur, we can help people stay healthier, safer, and in their homes while also reducing unnecessary hospital visits and medical bills. This model has proven successful in other municipalities, and we are excited to bring this valuable service to our community.”

Tina Goncalves, Pawtucket’s Acting Public Safety Director and Police Chief, emphasized the broader public safety benefits of the initiative.

“This program strengthens community safety by addressing health concerns before they escalate into emergencies,” said Chief Goncalves. “When residents have access to preventive care and proper support, it benefits not only them but also our entire public safety system.”

John Trenteseaux, Chief of the Pawtucket Fire Department, said the program will also help reduce repeat emergency calls while empowering residents with important health information.

“Our firefighters and EMTs respond to many repeat medical calls, often involving issues that could be prevented with additional monitoring or education,” said Chief Trenteseaux. “This program allows us to proactively support residents, help them better manage their health, and ultimately reduce unnecessary emergency responses and costly hospital visits.”

In addition to screenings and safety assessments, MIH staff will provide health education and connect residents with community resources when additional assistance is needed.

Looking ahead, the City hopes to expand the program by partnering with local hospitals to follow up with patients after hospital discharge, ensuring they are recovering well at home, following medical instructions, and receiving the support they need to avoid readmission.

City officials say the program represents another step in Pawtucket’s commitment to innovative public safety and community health initiatives that improve the quality of life for residents.

More information about the Mobile Integrated Health program will be shared as the initiative begins serving residents in the coming months.